Frequently Asked Questions
Find all the answers about using CloudFundraiser here.
What is CloudFundraiser?
CloudFundraiser is an online crowd-funding platform that enables anyone across Africa to raise funds personal or community causes, with great ease.
Who can use CloudFundraiser?
Although primarily designed on Africans, CloudFundraiser can be used by any individual or organization from any part of the world.
Can I raise funds for others?
Sure you can! Our primary focus is on making sure goals gets funded, whether they are your or for others.
Are there any requirements to use CloudFundraiser?
As a matter of fact, there are no special requirements… all you need is sign-up a free account, create your goal and get people you know to donate.
What kind of fundraiser can I create on CloudFundraiser?
You can create fundraiser for just about any kind of funding… be it educational, business, medical, charity, religious or even personal.
How much can I raise with CloudFundraiser?
You can create fundraiser for ₦5,000 to as much as you need! There are no limits to how much funds you can raise
Are there limits to the number of fundraisers I can create?
Absolutely Not! You can create and run as much fundraisers as you can share. However, it’s not the best idea to run so many fundraisers at once.
Can I modify my fundraiser?
You will not be able to edit your fundraiser once it is published. This is mainly to protect our donors. If you need to modify your fundraiser for any reason, please reach out to us at firstname.lastname@example.org.
When can I withdraw my funds?
You can always withdraw your funds at anytime, although your donations may require up-to 24 hours to complete usual fraud checks. This is to keep you and our donors safe
How do I withdraw my funds?
Simply login to your CloudFundraiser dashboard and click on the “Withdraw Funds” link to initiate a withdrawal request. Once processed, your funds will be paid into your bank account.
What withdrawal methods can I use?
You can withdraw your funds via local bank transfer (using a Nigerian naira bank account) or via SWIFT (using a local or international US Dollar account).
How long does it take to withdraw my funds?
Local withdrawal requests are processed within 24 hours, while international or SWIFT withdrawals may take up-to 72 hours or more, depending on your bank.
How much does CloudFundraiser cost?
CloudFundraiser fee is 3.5% per donation you receive. A withdrawal processing fee of 500 naira per local withdrawal or 5,000 naira for SWIFT withdrawal also applies.
Can I remove my fundraiser?
You can only delete a fundraiser if no donations have been made. Once you start receiving donations, you will only be able to cancel the fundraiser.